hosted pbx requirements again posted by our valuable customers

• Complete integrated SQL billing engine
• Integrated Invoicing and Accounting engine
• Tax Groups and Codes
• Multiple routing paths and LCR option
• Integrated session border controller - NAT traversal
• Fully Brandable
• Complete PBX functionality
• Workflow parameters and functionality
• Revenue Management
• Recurring and Non Recurring Billing
• DID/DDI number management
• Profit Centers
• Product and Service sales module
• SIP and H.323 support
• Secure SIPs with 128 bit AES encryption
• Secure RTP
• Unlimited SIP trunking
• Individual customer partitions
• SIP phone, Adapter or Soft Phone support
• Multiple User Access Levels
• Admin, Distributor, reseller and customer levels
• Multi-Gateway Support
• Prepaid and Postpaid Services Support
• Pooled Minute support
• Import and Export features
• Postpaid Customer Registration and Management Tools
• Rechargeable Account Support
• Customer Service Tools including Card/Customer Discount and Refund Capabilities
• Multiple Business Account Support
• Real-time On-line Call Monitoring
• Instant CDR Reporting based on Calling Card/Postpaid Service, Client, Resellers, Home and Business Accounts, Time, Date, City, Country, Carrier, Active Calls, Low Balance, etc.
• ASR Reporting
• Profit and Loss Reporting
• Business Analysis Reports and Graphic Charts
• Real-time Remote Monitoring of entire system through theWeb
• Customized reporting via Web or e-mail

I need Predictive Dialer with

Able to Support Phone system or PBX system
Automated Voice Messaging
Campaign Management
Compliance Management
Real-time statistics and graphical reports
Scripting
Call Monitoring & taping the call
Call Recording
Detailed Reporting
Skills based routing
Queue Routing
Multiple ACD and IVR Features
Quality Assurance
Transfer and Conference Calls
Instant Messa
Mr Voip says:
Instant Messaging with Agents & Managers


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